Privacy Policy
1. Introduction
At Apondo Fish Farm, we are committed to protecting the privacy and security of our clients, farmers, and website visitors. This policy outlines how we collect, use, and safeguard your personal information when you interact with our website or services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms: This includes your name, email address, and the content of your message.
- Request a quote: Information regarding your specific aquaculture needs for fingerlings or equipment.
- Use our Live Chat: Data provided through the Chatway messenger widget for real-time support.
- Place an order: Details required for delivery, including your phone number and physical location/county.
3. How We Use Your Information
The information collected is used to:
- Provide expert guidance and aquaculture solutions.
- Process and deliver orders for fingerlings, brooders, and equipment across Kenya.
- Schedule farm visits, assessments, and training sessions.
- Respond to inquiries and provide ongoing technical advisory services.
- Improve our website and services based on user feedback.
4. Data Sharing and Third Parties
We do not sell your personal information. However, we may share necessary data with trusted partners to fulfill our services, such as:
- Delivery Partners: To ensure safe transportation of fish products to your farm.
- Service Providers: Such as PermaImpact Communications (website developers) or Chatway (messenger service) to maintain our online presence.
- Legal Requirements: If required by Kenyan law or government certification bodies to maintain our status as a certified producer.
5. Data Security
We implement industry-standard security measures to protect your information. For instance, our fingerling delivery process is designed for “maximum survival”, and we apply a similar level of care to the digital data you entrust to us.
6. Cookies and Tracking
Our website may use cookies to enhance user experience, track website performance, and remember your preferences during visits.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Ask for corrections to inaccurate or incomplete data.
- Request the deletion of your data from our active communication lists.
8. Changes to This Policy
Apondo Fish Farm reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page with an updated “Last Revised” date.
9. Contact Us
If you have any questions regarding your privacy, please reach out to us at:
- Email: info@apondofishfarm.com or sales@apondofishfarm.com.
- Phone: (+254) 729 009 711 or (+254) 726278728
- Physical Address: Ahero – Ombaka Road, Near Kochogo High School.
Apondo Fish Farm – Kenya’s leading source for premium tilapia and catfish fingerlings.
Useful Links
Our Services
- Tilapia Fingerlings
- Catfish Fingerlings
- Pond Construction Consultation
- Farmer Training (Individual & Group)
- Aeration Equipment
- Farm Visits & Assessments
Contact Us
Ahero - Ombaka Road, Near Kochogo High School
Monday - Saturday: 9:00 am - 5:00 pm; Sunday: By appointment
(+254) 729 009 711
info@apondofishfarm.com